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HEPCAT Support


This page may be updated on a daily basis so users are encouraged to check back frequently for the latest advice.

Page last updated: 29.10.2008

The latest version of HEPCAT application is v3.0.0.00021 (database v3.0.0.0006) released on: 29 October 2008.

Refer to HEPCAT User Guide section 3.2: Installing HEPCAT Application to install the latest version of HEPCAT.

Refer to the release notes below for more information about known issues and changes in this upcoming application updated.

HEPCAT Production Release Notes v3.0.0.00021  MS Word  (173.0 KB) 

Previous Release notes
HEPCAT v2.0.0.0003 Release Notes  MS Word  (141.5 KB)

The user guides will be updated in the near future.

This document provides addtional information on processing HELP records for Commonwealth assisted students.

Processing Commonwealth Assisted Students (HELP Due) files in HEPCAT  MS Word  (84.5 KB)

File ripper is a program that has been developed by DEEWR to enable HEP's to remove and add any width of characters to any position on the file and make the transition from the 2008 specification to the new 2009 specification.  Particularly to assist with the remove of element 300 as the starting element on all files.

File Ripper

All Users will need to be registered at HEIMS in order to access their own HEPCode in HEPCAT.  For any access issues please contact us by emailing Heims.datacollections@deewr.gov.au.

Users will be given access to full functionality by default, however DEEWR are able to set a restricted access (all functions except data submission) if required.  If this is required it should also be clearly stated in an email to DEEWR (as outlined above). 

However, anyone will be able to use the basic functionality of HEPCAT (everything bar submit data) WITHOUT being registered under the TEST Hepcode of 9998.   This is primarily designed for user training and/or TEST purposes.